Terms and Conditions

1. General Provisions
These terms and conditions govern all purchases made through Marmar-Copenhagen.com. By placing an order, you accept these terms in their entirety.

2. Order Process
All orders constitute an offer to purchase products. The contract is formed when we send an order confirmation. We reserve the right to cancel any order before shipment.

3. Prices and Payment
All prices are in EUR and include VAT. We accept major credit cards, PayPal, and bank transfers. Payment is due immediately upon order placement.

4. Shipping and Delivery
Shipping costs are calculated at checkout. Delivery times are estimates only. We are not liable for delays caused by shipping carriers or customs authorities.

5. Right of Withdrawal
EU consumers have 14 days to withdraw from the purchase from the date of product receipt. The return shipping cost is borne by the customer unless the product is defective.

6. Returns and Complaints
Returns must be made within 30 days. Products must be unused and in original packaging. Defective products will be replaced or refunded according to consumer protection laws.

7. Intellectual Property
All content on this website, including designs, text, and images, are protected by copyright and may not be reproduced without permission.

8. Liability
Our liability is limited to the purchase price of the products. We are not liable for indirect damages or losses.

9. Privacy
We process personal data according to our Privacy Policy and GDPR regulations. Customers have the right to access, correct, and delete their personal data.

10. Force Majeure
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control.

11. Governing Law
These terms are governed by Danish law. Any disputes shall be settled by the Danish courts.

12. Changes to Terms
We reserve the right to modify these terms at any time. The current version is always available on our website.

13. Sustainability
We are committed to sustainable practices. By purchasing from us, you support our environmental and social responsibility initiatives.

14. Customer Service
For questions about these terms, contact us through the website contact form. We aim to respond within 2 business days.